In less than an hour, the server got back up and BookMyShow shared a message of facing “heavy traffic” on every account trying to book a ticket, with the wait list going as high as 842,745 (data on BookMyShow website as per 1.39 pm).

“Because of heavy traffic, queue is moving slower than expected. Thank you for your patience!” read a message on the platform.

A few helpful fans suggested others waiting to refresh the page.

“If you are in the queue for coldplay tickets and it’s going slow, refresh your page. It’s going to be quicker #Coldplay #BookMyShow (sic)” said an X user.

Another claimed other platforms are selling Coldplay tickets at inflated prices.

“Dear @coldplay , fans in India are struggling to get tickets on @Bookmyshow_live with waitlists over 300k, but platforms like Viagogo (search coldplay india tickets on google, first sponsored link will be VIAGOGO)are selling them at inflated prices. #coldplayindia #BookMyShow (sic)” said a user.

“Indians everytime when they try to book tickets of Coldplay and any other major event on bookmyshow! Crashed again! #bookmyshow #Coldplay (sic)” wrote another.

“Bookmyshow server be like: Sir mai kaam hi nahi karta kuch! #BookMyShow #Coldplay (sic)” a user joked on X.

The Mumbai concert will mark Coldplay’s first visit to India in eight years.

The Grammy-winning band previously performed in Mumbai as part of the Global Citizen Festival back in 2016.

“Music Of The Spheres World Tour 2025” will commence on October 30 at the Marvel Stadium in Melbourne, Australia, and will conclude on August 31, 2025, with a show at the Wembley Stadium in London, the UK.